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ORM – Online Reputation Management from Edible
What is Online Reputation Management?
Online reputation management is the process of impacting what content results show up when someone looks you or your business up online and can include content from the likes of Google searches, social media posts, consumer review websites, malicious websites and even press mentions.
Why does Reputation Management Matter?
How you look online directly impacts your career, your personal life and your business and whether people engage with you or not.
Your online persona and reputation (or lack thereof) can literally be the deciding factor between success and failure and negative online content can cause damage whether its true, its opinion, a misleading statement, or even false.
The role of ORM is to mitigate that risk and alleviate or remove the damage being done whilst promoting brand positive practices and more meaningful customer experiences.
The management of your online reputation can include simple content management to sway the narrative of your brand back to the positive, to assisting with operational management support to prevent future relapses or even support for legal action and much much more.
Have you had a Bad Online Review?
Whether you want an hour long consultation, a written response to a bad review or something more in-depth involving a full analysis of your business practices and customer engagement get in touch for a No Obligation Consultation and wider discussion about how we can improve your online reputation.
What Services Do You Offer?
- Customer Review Analysis and Content Cross Referencing
- Responding to Customer Reviews or Providing Responses
- Review Content Analysis inc Legality and Terms & Conditions Checks
- Customer Engagement Programs to Improve Customer Feedback
- Business Operational Review to minimise Future Bad Reviews
Have you had Bad Customer Reviews?
Whether you want an hour long consultation and/or a written response to a bad customer review. Or if you are in need of something more in-depth, involving a full analysis of your business and its operational practices and customer engagement to avoid future bad reviews, simply get in touch for a No Obligation Consultation and wider discussion about how we can improve your online reputation today and for tomorrow.
SEO
If your website doesn’t feature in the search engine results your business is invisibleSearch Engine Optimization
If you don’t market your website and make your site visible to the target audience you may as well stay off the internet and bury your hand in the sand. SEO / Search Engine Optimisation can give you that visibility in a cluttered marketplace.
ORM
Digital PR and Reputation ManagementDigital Reputation Management
Digital PR and Reputation Management of your online persona to repair or reinforce your brand
PPC - Pay Per Click
Google, Facebook etcPPC - Pay Per Click
PPC campaign management for small or large budgets for maximum ROIOnline Marketing
Content Creation to Content ManagementMake your Brand Stand Out
Copy, Photography & GrpahicsWhy Choose Us
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- Reputation Management to repair or reinforce your brand
- Professional and discrete, hence no client case studies
- Results focused approach
- Holistic approach from the how’s and why’s, content management to Legal
- Appropriate strategies and advice
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